Jason has more than 18 years’ experience in the Mercantile industry and was a founding member of the MCC team. As General Manager – Client Services he is responsible for all client servicing and relationships for MCC. Jason is heavily involved in the initial establishment of services to ensure a smooth and efficient transition for new clients and then provides regular client liaison and contract review. His expertise in collection statistics and strategies ensure all ongoing measures and innovations are undertaken to maximise results.
Jason has an impeccable record in directly managing all client relationships and ensuring MCC meets the client’s expectations and outcomes.
Jason’s strengths are maintaining regular personal contact with all clients and managing monthly meetings, along with adhering to proficient internal work flows, organising strategy meetings, driving process improvements, and partnership management